nq111 wrote:Bugger - i had to return one of mine recently but it got lost in Chinese post - so I am down a zebralight.
International orders are guaranteed to be shipped, but delivery cannot be guaranteed due to varying international conditions.
Travis22 wrote:Nice lights if you get a good one....... i wont buy a Zebralight direct from Zebralight ever again.
Varying international conditions lol, what a joke. Pales in insignificance compared to their quality control standards!
Strider wrote:What was your issue mate?
Travis22 wrote:But at the end of the day, postal insurance protects the SENDER.
If you pay with Paypal and the light does not arrive, and Zebra light cannot prove that you received the light then you will be refunded your money.
Travis22 wrote: Sadly their QA is appalling and it seems they are quite happy to ship items that should have never made it out the door.
If you follow any ZL thread on CPF you will know exactly where im coming from re: my dissatisfaction with their quality assurance.
Travis22 wrote:Personally as i was saying in my original post, i wouldnt buy direct from them again. If i buy another Zebralight it will be either second hand, or via a vendor who can personally inspect the light before shipping.
sthughes wrote:Well my "new" one is great, used it last night to clean my car out at 11.30pm, worked a charm
The "tiny dent" Strider described - well I have good eyes, knew where to look, and still had to look twice to find it!
Thanks, Strider.
Strider wrote:Totally agree. I just received an H51F from Torchworld.com.au. David provides an excellent service and each light is individually tested prior to dispatch. I only purchased direct from ZL last time as Torchworld did not have in stock what I wanted at the time.
nq111 wrote:Strider wrote:Totally agree. I just received an H51F from Torchworld.com.au. David provides an excellent service and each light is individually tested prior to dispatch. I only purchased direct from ZL last time as Torchworld did not have in stock what I wanted at the time.
I'll keep that in mind, because other than the crap service, they are great lights.
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